Transportation Industry Leader Distributing 70% of Employee Tax Forms Through Self-Service
Background One of the nation’s largest transportation organizations, with operations in 23 states and over 38,000 employees, wanted a self-service solution for W-2 form distribution. With the majority of their employees constantly moving about the country, they are focused on providing information and services to them electronically.
The organization chose e-PRINTVIEW and has a 70% employee consent rate for receiving W-2 forms electronically. The consents are captured in e-PRINTVIEW allowing authorized management users to monitor employee participation at any time. On-demand access gives the client immediate feedback on how effective they are at communicating the availability of self-service form delivery to their employees and whether they are meeting their goals.
JAT prints and mails W-2 forms to the employees who do not consent to electronic delivery.
The W-2 solution was so successful the client subsequently added 1095-C self-service forms along with JAT print and mail services for non-consenting employees.